If you plan to use Microsoft Outlook Express to read your email, hopefully this should help you get started. Before you start, you will need to have your email settings (email addresses and passwords) to hand.
From the top menu, click the Tools option followed by Accounts.
You should now click the [Add] button followed by 'Mail'.
You should now enter the display name which is used to discribe yourself or your business when others receive your email.
In our example, we have chosen to use the business name "Admin Dept - Our Company Ltd". You could enter your own name here if you wanted to.
Now click [Next].
Now enter the email address you wish to use for sending email.
Please note that this is for sending email only and the default settings with all our accounts allow you to receive anything sent to your domain name. In this example, we've used This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Now click [Next].
The incoming mail server should be set to point to the mail server for your domain as per our example, change "mail.yourdomainname.com." with your actual domain name (e.g. mail.eight28.com).
The outgoing (SMTP) address should be set as per your ISP's instructions. The reason for this is that you are already authenticated on your ISP's network and sending email via your ISP should be faster.
If you don't know the SMTP address for your ISP or your ISP doesn't allow you to send email using your own domain name, please enter the same setting for outgoing mail (SMTP) as your Incoming mail (POP3) server.
Please be aware that we take spam very seriously. We reserve the right to immediately close any account that is used for sending unsolicited commercial email.
Now click [Next].
For the account name, enter the full email address, not just the first part of the email address. In our example, this is
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
.
Enter the password allocated to the email account. Please remember that all system and email passwords are CaSe SeNsItIvE. In the past, we have had calls from people having problems with their password, only to find that they have entered a lower-case 'n' instead of an upper-case "N".
Now click [Next] followed by [Finish].
Now higlight the email account you've just set up and click the properties button next to the list. Go to the servers tab and make sure there is a tick in the box marked "My server requires authentication". If this is not done, you will not be able to send emails beyond our network.
Note: Always remember that it sometimes takes up to a day for new domain name settings to filter through the Internet and nobody will be able to send emails to you until this has happened.
